CLAUSE / 01About these terms
These terms govern your use of velocitymind.ai. They are an agreement between you and VelocityMind. If you are browsing on behalf of an organisation, you confirm you are authorised to accept them for that organisation. If you do not accept them, please do not use the site. How we handle personal data is set out separately in our Privacy Policy, which forms part of these terms.
CLAUSE / 02Use of this site
The site and everything on it are provided for general information about our AI agent consulting services. You agree to use it lawfully and not to interfere with it.
- Do not attempt to gain unauthorised access to the site, its infrastructure, or any data it holds.
- Do not submit malicious code, attempt to overload the service, or probe it for vulnerabilities without our written permission — responsible disclosure is welcome at info@velocitymind.ai.
- Do not scrape, mine, or bulk-extract the content, including for the purpose of training a machine learning model, without our written permission.
- Do not send confidential, regulated, or special-category material through the website forms. Those channels are not set up for it; use the channels agreed for your engagement.
We may suspend or restrict access where use threatens the availability or security of the service. We aim to keep the site available but do not promise uninterrupted access, and we may change or withdraw any part of it.
CLAUSE / 03What we do, and how an engagement is formed
VelocityMind designs, builds, and deploys custom multi-agent AI systems for enterprise operations. Nothing on this site — no page, price range, timeline, capability description, or reply to an enquiry — is an offer capable of acceptance, and submitting a form creates no contract and no obligation on either side.
Work begins only under a signed written agreement: a statement of work setting out scope, deliverables, acceptance criteria, timeline, and fees, normally under a master services agreement, with a data processing agreement where personal data is in scope. Where that written agreement differs from anything on this site, the written agreement governs.
CLAUSE / 04No guarantee of outcomes
We do not guarantee any specific business result, performance level, cost saving, accuracy figure, model behaviour, or return on investment. Outcomes depend on your data, your systems, your operating constraints, and factors outside our control, including the behaviour of third-party models and services. Agent systems are probabilistic: they can produce incorrect output, and every design we recommend assumes human review and escalation paths proportionate to the risk of the workflow. Our commitments are limited to the scope, deliverables, and acceptance criteria written into the applicable statement of work.
CLAUSE / 05Representative content, benchmarks, and tools
Much of the material on this site is illustrative rather than a record of delivered client work. Read it accordingly.
- Case studies
- Representative scenarios, labelled as such. They describe the architecture and approach we would apply to a problem of that shape, not a named client engagement.
- Testimonials
- Composite scenarios written by us. They are not quotations from named clients and are not attributed to real individuals.
- Industry figures
- Published third-party research, cited where used. They describe the industry, not results VelocityMind has produced, and we do not warrant the accuracy of another organisation's research.
- ROI calculator
- A modelling tool. Its output reflects the assumptions you enter, is an estimate only, and is not a quote, a forecast, or financial advice.
- Price ranges and timelines
- Indicative planning figures. A binding fee and schedule are confirmed only in a statement of work after discovery.
Nothing on this site is legal, regulatory, clinical, financial, or professional advice, and it should not be relied on as a substitute for advice about your own circumstances.
CLAUSE / 06Intellectual property
The site — its text, design, code, diagrams, wordmark, and other marks — is owned by VelocityMind or its licensors and is protected by intellectual property law. You may view and print pages for your own internal evaluation and share links to them. You may not otherwise copy, republish, or create derivative works from the content without our written permission.
Ownership of engagement deliverables is a matter for the statement of work, not this page. Our standard position is that deliverables and their source code transfer to you on full payment, while our pre-existing methods, tooling, frameworks, and general know-how remain ours and are licensed to you for use with the deliverables.
CLAUSE / 07Confidentiality
Information you send through the site is treated as confidential and used only to respond to you, but ordinary email and web forms are not a secure channel — do not send anything you would not want intercepted. Before any substantive discussion of your systems or data we put a mutual non-disclosure agreement in place, and confidentiality obligations for an engagement live in that agreement rather than here.
CLAUSE / 08Third-party links, services, and marks
The site links to third-party sites and references third-party products, models, and platforms. Product names and marks shown are the property of their respective owners and indicate technologies we build with — they do not indicate a partnership, endorsement, certification, or reseller relationship unless we say so explicitly. We do not control third-party sites or services, are not responsible for their content, availability, or terms, and a link is not a recommendation.
CLAUSE / 09Limitation of liability
The site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, to the fullest extent permitted by law — including any implied warranty of accuracy, merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, VelocityMind is not liable for any indirect, incidental, special, or consequential loss, or for lost profits, revenue, data, or business opportunity, arising from use of this site or reliance on its content. Liability arising from an engagement is governed by the limits agreed in that engagement's written agreement. Nothing here excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
CLAUSE / 10Changes to these terms
We may update these terms as the site and our services change. The current version and its effective date are shown at the top of this page, and continuing to use the site after an update means you accept the revised terms. Changes to this page never alter a signed engagement agreement, which can only be varied in the way that agreement sets out.
CLAUSE / 11Governing law and disputes
The governing law and the forum for resolving disputes are set out in the written agreement covering your engagement, and that agreement prevails over this section for anything arising from the engagement itself. For use of this website where no such agreement exists, the applicable law is that of the jurisdiction in which VelocityMind is established; our entity and jurisdiction details are provided on request at info@velocitymind.ai and are stated in full in every engagement agreement before signature.
Nothing in this section removes any mandatory protection available to you under the law of your country of residence, or any right you may have to bring proceedings in your local courts. Before formal proceedings, we ask that you raise the issue with us directly — most things are resolved in a conversation.
CLAUSE / 12General
If any provision of these terms is found unenforceable, the rest continues in force and the provision is applied in the way that comes closest to its intent. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under these terms without our written consent. These terms, together with the Privacy Policy, are the entire agreement between you and VelocityMind in respect of this website.
CLAUSE / 13How to reach us
Questions about these terms, a contracting question, or a vendor paperwork request — email info@velocitymind.ai. We reply within one business day. See also our Privacy Policy.